After-sale

Tracking after project progress

In the sales process,tracking equipment installation and debugging process, ensure the quality of products and try to shorten the debugging period, and pay attention to the monitoring station of acceptance work.

Remote debugging services

Free to assign after-sale service staff,if you have any problems you can contact us at any time,remote mentoring and solve.

24 hours response service

No matter what time, as long as your pv plant has problem,can feel free to contact us, we are 24 hours for you to answer questions or deal with it.

Intelligent alarm service

Smart-PV has its own independent fault alarm, offline alarm and efficiency warning system , when your power plant or equipment has problems, an immediately through the platform, the client and a variety of ways, such as email notification to you,make you anytime and anywhere to master their own power plant equipment running status.

Online inspection service

TAOKE customer service staff will conduct a customer's monthly power plant inspection service,To view and analysis of the operation of all equipment used in the photovoltaic power station and data collection,in a timely manner to inform the customer problem, and for power plants to provide a monthly inspection report, the user can download at the beginning of each month.

24 hours response service
tracking After project progress
Remote debugging services
Online inspection service
Intelligent alarm service